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FREQUENTLY ASKED QUESTIONS |
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| How do I get started? |
| What are the differences between Individual, Small Group and Large Group classes? |
| How many students take a typical Individuals’ class? |
| Do any of your courses require any pre-requisites? |
| Could I arrange multiple classes for my company? |
| How much is the deposit? |
| Can I pay online, and is it safe? |
| How long does it take to get CPR Certification? |
| What is the difference between certification from the American Heart Association and the American Red Cross? |
| My relative doesn’t speak English, do you offer CPR Courses in other languages? |
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| Q: How do I get started? |
| A: Individuals should go to the Calendar to find the appropriate class. After clicking the link for the best date and time, the individual’s class form has to be completed. Then a $20 deposit is required to guarantee certification by the end of that class. Groups, which depending on location could range from up to 6 or 40 people, need a representative to complete the Group Form . After submission, an agreement/proposal will be sent to the rep to review, sign and return. The class date and time will be reserved when YWC receives the signed agreement and a deposit. |
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| Q: What are the differences between Individual, Small Group and Large Group classes? |
| A: Individuals take classes at the YWC classroom based on given dates and times available on the online calendar. Small Groups are comprised of a certain amount of participants, with limits based on location. In the San Fernando Valley that will be up to 6 people; Greater Los Angeles up to 8 people; and Riverside, San Bernardino, Ventura, Orange county it is up to 10 people. Large Groups are designated as 7 to 40 people in the San Fernando Valley; 9 to 40 in Greater Los Angeles; and 11 to 40 in Riverside, San Bernardino, Ventura and Orange County. |
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| Q: How many students take a typical Individuals’ class? |
| A: Currently, the average class size is 8 people. However, the maximum for each class is 20 and the minimum is 1. |
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| Q: Do any of your courses require any pre-requisites? |
| A: The EMT Refresher Course requires EMT certification. While the BLS Renewal Course participant must have a BLS CPR for Healthcare Provider certification. |
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| Q: Could I arrange multiple classes for my company? |
| A: Absolutely! Simply fill out the group form and include your needs in the comment box. Someone will call you within the next business day to coordinate dates and times. |
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| Q: How much is the deposit? |
A: An Individual’s deposit is always nonrefundable $20, no matter which class is selected. The Group deposit is typically 25 percent of the total bill. |
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| Q: Can I pay online, and is it safe? |
| A: Yes! Payment is accepted through PayPal, which is considered a safe and easy way to pay on the Internet. PayPal allows one to pay without exposing their credit card number to a merchant. |
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| Q: How long does it take to get CPR Certification?
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| A: When Individuals deposit their payment online, certification will be given upon completion of the class. Groups may receive same-day certification, if the entire balance is paid and a list of participants is provided in advance. Otherwise, certification is mailed within 3 business days of the class. |
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| Q: What is the difference between certification from the American Heart Association and the American Red Cross? |
A: The American Heart Association CPR and First Aid Certification is good for 2 years, without an additional cost for the certificate. This certification is also available on the day of the class.
While the American Red Cross CPR Certification is good for 1 year and First Aid Certification is good for 3 years. This requires an additional $7 for the certification, which is usually mailed out within 7 business days of the course. |
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| Q: My relative doesn’t speak English, do you offer CPR Courses in other languages? |
A: Once a month there is an Individuals’ Spanish Class . YWC also offers Spanish, Chinese and Hebrew classes for Groups. |
